Terms & Conditions · Please read everything below before signing.
The Fast Start is a simplified, entry-level version of our Fully Booked System — designed for salons and spas who want to experience the system before committing to a full plan. It is not a permanent service plan. It is a three-month starting point, deliberately priced to remove the barrier to entry, limited in spots to protect quality, and structured to graduate you into a plan that scales your results further.
When you sign this agreement, you are committing to a minimum three-month engagement with Banana Digital, agreeing to a defined monthly fee, and acknowledging you will transition to a full service plan at the end of the Fast Start period.
This is a working partnership. We bring the system, the ads expertise, and the follow-up automation. You bring the business, the access, and the commitment to see it through.
Every dollar you will spend is listed below. There are no additional fees, no setup charges, and no hidden costs beyond what is outlined here.
| Cost Item | Monthly Amount |
|---|---|
|
Management Fee + CRM Subscription
Covers full campaign management — strategy, ad copy, creative, weekly optimisation — plus your CRM platform subscription. One flat number, paid monthly. Charged upfront.
|
$800 + GST = $880 inc. GST |
|
CRM Usage — Calls, SMS & Emails
Billed at actual usage. This is the cost of the system automatically contacting and chasing every lead on your behalf, 24 hours a day. Usage is variable and depends on the volume of leads generated by your campaign as well as your actual calls, emails, and SMS sent through the CRM system. These charges are processed through Lead Connector (the platform powering your CRM) via a wallet system — your card on file is automatically charged in approximately USD $10 increments each time your wallet balance reaches a set threshold. Charges appear on your statement under Banana Digital, as we hold the agency wallet on your behalf. We do not earn any margin on these costs — every dollar charged is the actual platform usage cost passed directly through to you. This cost is separate from the management fee.
|
$100–$200 est. / month |
|
Meta Ad Spend — Paid by You Directly to Facebook/Instagram
This money does not go to Banana Digital. You pay Meta directly from your own ad account. The $1,000 minimum is non-negotiable — below this threshold, Meta's algorithm does not have sufficient data to generate consistent bookings. If your ad spend is paused, reduced below $1,000, or delayed, campaign performance is directly impacted and Banana Digital cannot be held responsible for those results.
|
$1,000 min. paid to Meta |
| Total Monthly Outlay (Minimum Estimate) | ~$1,980–$2,080 / mo |
All fees charged by Banana Digital are in Australian Dollars and are subject to 10% GST. Tax invoices will be issued monthly. Ad spend is billed by Meta independently of Banana Digital and is not subject to our GST.
The following five deliverables are included in your $800 + GST monthly management fee:
The Fast Start is intentionally focused. The following services are available on full plans and are unlocked when you upgrade after three months — depending on which plan you move to:
We build and launch your entire system within 5 business days of receiving all required accesses and information from you. Delays in providing access will delay your launch date — the 3-month commitment clock starts from your launch date, not your payment date.
Cutting a campaign short at four to six weeks is like leaving a race at the halfway point. The 3-month minimum exists to protect your investment and give the system enough runway to deliver real results.
By signing this agreement, you are committing to a minimum three-month engagement. This is not month-to-month. There is no cancellation within the three-month period.
The management fee of $800 + GST per month is charged in advance, before work commences. The first payment covers Month 1 and is taken at sign-up via Stripe. Subsequent monthly payments are charged automatically on the same date each month.
If a payment fails and is not resolved within 5 business days, your campaign will be paused until payment is received. Paused time does not extend your engagement period.
Meta ad spend is your responsibility. If your ad spend drops below $1,000/month for any reason, campaign results will be impacted. Banana Digital is not liable for reduced results caused by insufficient ad spend.
The Fast Start is not a permanent plan. At the conclusion of your three-month engagement, you will move to one of the following full service plans. This transition is agreed upfront — it is not a surprise upsell. It is the natural next step for a business that has now seen what the system can do.
Based on your current business revenue of $10K–$20K/month, the Grow Plan is the most likely fit at the end of your Fast Start period — subject to a conversation about your results and goals at that time.
| Plan | Revenue Range | Management Fee | CRM Subscription | Ad Spend |
|---|---|---|---|---|
| Grow | $15K–$20K / mo | $650 + GST / mo | $300 + GST / mo | $1,000+ to Meta |
| Scale | $20K–$35K / mo | $850 + GST / mo | $300 + GST / mo | $1,000–$1,500 to Meta |
| Performance | $35K+ / mo | $1,300 + GST / mo | $300 + GST / mo | $1,500–$3,000 to Meta |
Here's how billing works under our normal pricing after the Fast Start period:
Meta Ads Management fee — on the Grow Plan, for example, this is $650 + GST per month. This fee is only charged on months where your Meta ads campaign is actively running. If you choose to pause ads in a given month, you will not be charged the management fee for that month.
CRM subscription + usage — your CRM subscription ($300 + GST per month) and Lead Connector usage costs (calls, SMS, emails) are charged regardless of whether your ads are running. The CRM is the backbone of your client follow-up and communication system and continues to operate and generate value for your business whether ads are active or not.
We are confident in our system and stand behind it. Individual results depend on factors including — but not limited to — your ad spend level, your response time to leads, the appeal of your offer, your local market competition, and your booking system setup.
Banana Digital does not guarantee a specific number of bookings, a specific cost-per-booking, or a specific return on ad spend. We guarantee that we will build, launch, and actively manage the system as described in Section 03. What the system delivers depends on both our execution and your business's ability to convert leads into booked appointments.
There is no cancellation within the 3-month minimum commitment period. By signing this agreement, you acknowledge and accept this condition. The management fee for any month that has commenced is non-refundable.
After the three-month commitment is fulfilled, you may cancel your engagement by providing 30 days' written notice to info@bananadigital.com.au. Your campaign will continue to run during the notice period and the final month's fee will be charged.
Meta ad spend is paid by you directly to Meta and is subject to Meta's own billing terms. Banana Digital has no ability to refund or reverse Meta charges.
CRM usage costs are billed by the CRM platform at actual usage and are non-refundable once incurred.
Before you sign, confirm you're clear on the three things that matter most. Then complete the form below — your submission is recorded in our system with a timestamp as your formal agreement to these terms.
You'll be asked to confirm your name, email, and phone number on the next page. Once submitted, you'll be redirected to Stripe to complete your first payment of $880 inc. GST.